Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-mission-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Mission Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices related to data collection, storage, access, and usage, in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Law on Privacy (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or navigate through our websites linked to this policy.
  3. You engage with our communications, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Data about your financial status or transactions, if provided during donations or support processes.
  4. Purchase Information: Records of products or services purchased from us, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and browser types to facilitate service delivery.
  6. Location Data: Geographic data, including GPS coordinates, that helps us provide location-based services (if enabled by you).
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: Details from your social media accounts when you interact with us on these platforms.
  9. Product Information: Any data related to the products or services you show interest in or purchase from us.

We collect this information through multiple means: user input forms, account settings, browsing interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in gathering and processing data.

Cookies

We employ cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your device that enable us to:

  • Strictly Necessary: Ensure basic functions of our website, such as session management and security.
  • Preference: Remember user preferences and settings to provide a personalized experience.
  • Analytics: Track aggregated data about website usage, helping us improve our services.

You have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary depending on the type of data and its usage:

  • Account information and transaction records are typically kept for the duration of your active account and for a period after that to comply with legal obligations.
  • Financial and payment data may be retained for tax, accounting, and fraud prevention purposes, in accordance with applicable laws.
  • Location data is usually deleted after processing for service delivery or analytics.

When no longer required, we securely delete or anonymize your personal data.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured format or to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing, profiling, or other purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request as soon as possible and within the time frames prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for information, or complaints regarding privacy and data protection, please contact us: